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FAQs Orders And Returns

How do I contact Customer Service?

March 29, 2022

Customer Service is available at contact@shopremei.com.

What is your return / refund policy?

March 29, 2022

If you are not 100% satisfied with Remei, please contact our customer service team to request a refund at contact@shopremei.com.

Do you ship outside of the United States?

March 29, 2022

Remei orders are currently limited to the United States and its territories.

How do I cancel my order?

March 29, 2022

Order cancellations will be accepted and processed via our website.

How can I track my order?

March 29, 2022

Orders can be tracked on Remei’s website using a tracking link provided via email.

How long will it take for my order to be shipped?

March 29, 2022

Orders are promptly filled within 48–72 hours.

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